Privacy Policy

PRIVACY AND DATA PROTECTION

Any information you give to us while using our website will be held securely and in accordance with the data protection principles. We will treat personal details as private and confidential and safeguard them. We will not disclose them to anyone unconnected with the council unless you have consented to their release, or in certain circumstances where:

  • we are legally obliged to do so;
  • disclosure is necessary for the proper discharge of our statutory functions;
  • disclosure is necessary to enable us to provide you with a requested service or deal with your enquiry;
  • we are under a duty to protect public funds.

We may use the information you have provided for the prevention and detection of fraud. We may also share this information with other bodies responsible for public funds or for auditing them for these purposes.

You have the right to request a copy of all the personal information that we hold about you, and to have inaccuracies corrected.

COOKIES

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

GOOGLE ANALYTICS

We use Google Analytics to analyse the use of this website. It helps us see how many people are using our site, and helps us improve the site by analysing the way people navigate through it.

Google will store this information, Google's privacy policy.

We want to provide online services that are easy to use, useful and reliable. This can involve placing cookies on your computer or other device. Cookies cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

CRM

We use a CRM to store information on users purchase and engagement history via the website and any associated platforms used by BishopSound. This information is used to provide a more accurate, personalised experience when browsing the site, and also via any marketing collateral. Your data is never sold or shared without prior consent. You can ask to be removed from any databases by contacting Andrew Bishop directly on [email protected].